Mr. Andree : Yes, please come in and have a seat
Me : Thank you, Sir. How are this morning Sir?
Mr. Andree : I’m perfectly fine. Thank you, and how about you?
Me: I;m fine too. Thank you. So, now here I’m going to be having ask for information about your business
Mr. Andree : Yes, please. So, your name is Anthony, right?
Me: Yes, that is right, Sir.
Mr. Andree : Very well, my name is Andree. I am the head of store building Tunas Jaya.
Me : My name is Anthony Dhian Prabowo. I am from Gunadarma University. I am here because the job that I get from campus. I would like to ask for some information about the business you had founded. may I ask for some information from you?
Mr. Andree : Yes, with pleasure.
Me: Matrial store business now you have become a great success. What an achievement!
Mr. Andree : Thank you, Anthony. I'm still trying as best I can to satisfy every customer.
Me: Wow. Can you tell us your success story, sir?
Mr. Andree : Well, before I go matrial big business, I also experienced difficult times. At the first start I matrial store. Initially I wanted to open a car repair shop and steam. but after the analysis of this building stores more attractive and have a tremendous opportunity to gain an advantage.
Me: since when you open a store this matrial?
Mr. Andree: about 6 months ago
Me: Do many people come to buy right after you open a hardware store?
Mr. Andree : I should introduce my matrial store to the people. And .... eventually, people started coming to my store building. I then Increased customer numbers with the help of word of mouth promotion. That is how my marketing strategy works.
Me : Wow, you are not overwhelmed handle customer reviews?
Mr. Andree: Of course, I had difficulties to meet customer demand.
Me: how many employees and operational vehicle units?
Mr. Andree: I decided to hire workers to work on my matrial store. I started employing two workers on the project and five workers at the store serving customers.
Me : Do you need more workers then? how turnover in a day?
Mr. Andree : Of course, the greater my scale production from time to time. approximately 50-75 million. Therefore, I started to hire more workers, enlarge and trim up my matrial stores, improve my business strategy to date.
Me : What do you consider as the most important thing in running matrial your business?
Mr. Andree : Obviously, customer satisfaction. I would not run my business smoothly if I underestimated customer satisfaction. One customer satisfaction is enough to attract customers to come. with attention to price, because the price is very sensitive, but it is the quality of service. with good quality will entice customers to come. I try my best to satisfy people and make them happy to come to this store.
Me : That's fine, sir. Thank you for sharing the information. Good luck and always smooth. I hope your story can help to me someday.
Mr. Andree : Thank you again, Anthony.